What 'Agentic Commerce' Means—And How a Walmart Exec Thinks AI Could Help You Shop

Core Insights - The rush to leverage artificial intelligence has led to the development of numerous "agentic commerce" tools, but many lack consumer appeal and do not align with customer needs [1][2] AI in E-commerce - AI is increasingly significant in e-commerce, accounting for approximately 16% of total retail spending last quarter, with about one-third of shoppers utilizing AI assistants [3] - Shoppers using AI on merchant websites are more likely to make purchases and tend to spend more [3] Retailer Strategies - Retailers are eager to engage big spenders and are exploring how AI can enhance the shopping experience [4] - Promising applications of AI include personalized apparel displays and anticipating consumer needs based on past purchases [5][6][7] Consumer Assistance - AI tools like Walmart's Sparky aim to assist consumers with their shopping lists, helping them consolidate trips for groceries, prescriptions, and services [8]