百分答卷背后的治理温度

Core Insights - The article highlights the effective governance model implemented in the Luoyang City Shanshan District, achieving a 100% resolution rate for conflicts and disputes by 2025 [1][2]. Group 1: Governance Model - The governance model is characterized by the principle of "seeking truth from facts" and "adapting measures to local conditions" [4]. - The district has a permanent population of 286,000, with a significant proportion of old residential areas and diverse ethnic compositions, necessitating tailored governance strategies [4]. Group 2: Community Engagement - The Yangwen Street, covering an area of 7.9 square kilometers with a population of 22,000, has established 19 community grids to ensure effective management and address specific community needs [5][6]. - A recent incident involving a malfunctioning transformer in a community led to a collaborative fundraising effort among residents, raising over 40,000 yuan in just four hours [6][7]. Group 3: Communication and Responsiveness - The governance approach emphasizes problem orientation, with community members actively participating in identifying and reporting issues through various communication channels, including WeChat groups [8]. - The establishment of a "pyramid" communication network facilitates proactive engagement from grid workers, enhancing responsiveness to community concerns [8]. Group 4: Achievements and Future Goals - The district's governance efforts have resulted in tangible outcomes, such as the 100% conflict resolution rate and the establishment of community initiatives like the "Orange" brand for neighborhood harmony [8]. - The local government aims to continue refining its governance strategies, avoiding one-size-fits-all approaches and focusing on sustained effectiveness [9].