出院结算“零跑腿”！这份便民福利请查收→

Core Viewpoint - Lijiang People's Hospital will implement a "bedside settlement" service starting January 1, 2026, to enhance patient experience by simplifying discharge procedures and reducing waiting times [1]. Group 1: Bedside Settlement Service Overview - "Bedside settlement" is a new service that allows patients to complete discharge procedures at their bedside using self-service machines, eliminating the need to queue at the hospital's billing office [2]. - The hospital's computer system is fully integrated with the medical insurance network, ensuring that self-service and manual settlement processes are equivalent [2]. Group 2: Benefits of Bedside Settlement - Patients will experience "zero running" as they no longer need to visit multiple billing points, making the process more convenient and less labor-intensive [3]. - The average settlement time is reduced to under 5 minutes, significantly decreasing the long wait times often seen during peak discharge periods [3]. Group 3: Accessibility and Process - The "bedside settlement" service is available to all patients, including those with employee insurance, resident insurance, new rural cooperative medical insurance, and self-paying patients, without the need for additional applications [3]. - The process involves confirming discharge with the nurse, using a self-service machine for identity verification, and receiving any deposit refunds through Alipay or WeChat [3]. Group 4: Commitment to Patient-Centric Care - Lijiang People's Hospital emphasizes a patient-centered service philosophy, and the introduction of the "bedside settlement" service is part of its efforts to enhance "smart healthcare" and optimize medical processes [3].