Verizon Outage Ends — And The Stock Is Bracing For The Damage

Core Viewpoint - Verizon Communications experienced a nationwide outage affecting text, voice, and data services, leading to customer complaints and the issuance of emergency alerts. The company has promised account credits to affected customers, which may impact its stock performance in the future [1][2][5]. Group 1: Outage Details - The outage lasted for several hours, causing significant inconvenience for customers who rely on their phones for work, emergencies, and digital transactions [2]. - Verizon confirmed that the outage has been resolved and announced plans to provide account credits to affected customers, specifically a $20 credit [3][4]. Group 2: Financial Implications - If all of Verizon's over 140 million customers qualify for the credits, the total cost could exceed $2.8 billion, with potential increases as the company contacts business customers directly [6]. - The financial impact of the outage is expected to be reflected in Verizon's first quarter results, with speculation on whether the company will disclose specific figures related to the outage or provide general guidance [7].