实为特许经营,并非“套牌”加油站

Core Viewpoint - The article discusses a consumer's experience at a gas station in Chengdu, which appeared to be a "counterfeit" PetroChina station but was later confirmed to be a legitimate franchise under PetroChina's management [2][3][4]. Group 1: Consumer Experience - A consumer reported issues at a gas station branded as PetroChina, including payment problems with the official app and discrepancies in payment information [2][3]. - The gas station's appearance and staff uniforms matched those of PetroChina's self-operated stations, leading to confusion about its legitimacy [2][3]. - The consumer experienced frequent "jumping" of the fuel nozzle during refueling, which raised further concerns about the station's operations [2][3]. Group 2: Investigation Findings - The gas station was identified as "PetroChina Songshun An Tangchang Gas Station (Cooperative Operation)," confirming its franchise status rather than being a counterfeit [4]. - The price of 95-octane gasoline at the station was 7.42 yuan per liter, with a membership discount not commonly found at other PetroChina stations [4]. - PetroChina's customer service clarified that the station operates under a legitimate franchise agreement, allowing it to use the PetroChina brand while maintaining independent operations [4][5]. Group 3: Regulatory Compliance - The gas station's fuel supply is sourced from PetroChina's official channels, and it complies with quality and measurement regulations [7]. - The frequent "jumping" of the fuel nozzle is attributed to safety mechanisms and operational practices rather than fuel quality [7]. - The station has been instructed to improve its signage and customer service to prevent future confusion regarding its franchise status [8][9]. Group 4: Official Responses - Chengdu's relevant authorities confirmed the gas station's legal operation and compliance with PetroChina's standards, including necessary licenses and agreements [9][10]. - The station is committed to enhancing customer service and addressing operational issues following the consumer's complaints [9][10]. - Guidelines for distinguishing between self-operated and franchise gas stations were provided, emphasizing the importance of checking official apps and signage [11][12].