终身质保「缩」成8年？一汽大众再陷权益风波，销量已创多年新低

Group 1 - The core issue revolves around the sudden reduction of the lifetime warranty for the battery, motor, and electronic control (三电) from lifetime to only 8 years, leading to significant concerns among customers regarding their rights [1][5][7] - Customers have reported discrepancies between the promised lifetime warranty and what is displayed in the company's app, raising suspicions of data manipulation by the company [5][7][8] - The company has a history of changing customer benefits, as seen in 2024 when it reduced the lifetime data plan to 5 years, which was later restored after customer backlash [2][10] Group 2 - In 2025, the company faced a significant decline in sales, with a 4.3% year-on-year drop, marking the lowest sales figures in years, despite claims of growth in the fuel vehicle market share [3][14][16] - The company has been criticized for its slow transition to electric vehicles, with little mention of electric vehicle sales in its recent performance reports [17] - Leadership changes have occurred, with a new general manager appointed to address the challenges of declining sales and to replicate successful transformation strategies from a sister company [19][20]