Xin Lang Cai Jing·2026-01-19 13:04Core Viewpoint - The article highlights the proactive measures taken by Shandong Mobile in Binzhou to ensure uninterrupted communication services during severe rain and snow weather conditions, emphasizing the company's commitment to maintaining network reliability for the community [1]. Group 1: Emergency Response - Shandong Mobile activated an emergency response plan immediately after the severe weather hit, forming a command team consisting of technical personnel, maintenance staff, and logistical support [1]. - The company implemented a 24-hour monitoring and dispatch mechanism to manage communication support, broadband operations, and customer service during the adverse weather [1]. Group 2: Operational Efficiency - As of 2 PM on the day of the incident, Shandong Mobile deployed a total of 198 maintenance personnel to address network issues, successfully repairing 35 service interruptions [1]. - The average time taken to resolve faults was kept under 30 minutes, with the network availability rate in urban areas maintained at over 99.8% [1]. Group 3: Commitment to Service - The head of the emergency team stated that the company is dedicated to ensuring that the community's communication needs are met, regardless of the weather conditions [1]. - Shandong Mobile plans to increase the frequency of inspections in key areas to safeguard communication lines, demonstrating a strong commitment to service during challenging weather [1].