终身质保缩水成8年？一汽大众再陷权益风波 销量已创多年新低

Core Viewpoint - The article discusses the controversy surrounding FAW-Volkswagen's sudden reduction of the lifetime warranty for its ID series electric vehicles from a lifetime guarantee to only 8 years, raising concerns among car owners about their rights and the company's transparency [1][2][4]. Group 1: Warranty Issues - Multiple FAW-Volkswagen car owners reported that their lifetime warranty for the three electric components (三电) was unexpectedly changed to 8 years, leading to fears about the company's commitment to customer rights [2][4]. - Affected customers expressed skepticism regarding the company's explanation of "data not being synchronized," as this was not a convincing reason for the sudden change in warranty terms [5][6]. - Previous incidents, such as the reduction of lifetime data usage rights to 5 years, have left customers wary of the company's reliability in maintaining promised benefits [6][5]. Group 2: Sales Performance - FAW-Volkswagen's total vehicle sales for 2025 reached 1,587,065 units, marking a 4.3% decline compared to 2024, which is the lowest sales figure in several years [11][12]. - The company has faced declining sales trends since 2020, with significant drops in 2021 and 2022, and only a brief recovery in 2023 before falling again in 2024 and 2025 [14]. - Despite the overall sales decline, the company claimed a 0.9 percentage point increase in market share for fuel vehicles, while failing to address its performance in the electric vehicle segment [15]. Group 3: Management Changes - FAW-Volkswagen recently underwent significant management changes, with new leadership aimed at addressing the company's challenges in sales and transformation towards electric vehicles [17]. - The new general manager, Dong Xiuhui, is expected to leverage his experience from FAW-Toyota to accelerate the electric and intelligent transformation of FAW-Volkswagen [17]. - The company has set ambitious sales targets, aiming for 2 million units annually over the next five years, but has consistently fallen short of this goal since 2020 [17].