Nan Fang Du Shi Bao·2026-01-19 15:54Group 1 - The core viewpoint of the article emphasizes that honesty is the best public relations strategy in times of crisis, particularly in the internet age where consumer sentiments can easily resonate and amplify [4] - The article highlights the importance of identifying problems, correcting mistakes, and accepting supervision to regain consumer trust and improve corporate reputation [4] - Following the controversy involving Xibei and Luo Yonghao, Xibei's founder, Jia Guolong, publicly stated his intention to respond comprehensively to accusations made by Luo Yonghao [4] Group 2 - Xibei's official Weibo account shared the People's Daily article, indicating that Jia Guolong is committed to reflection, learning, and improvement in response to the crisis [4] - Both Luo Yonghao and Jia Guolong's Weibo accounts have been silenced amid the ongoing dispute, indicating a significant escalation in the conflict [4][5]