美团启动超时免责保障骑手安全
Chang Sha Wan Bao·2026-01-20 04:09

Core Viewpoint - Meituan has initiated a policy to exempt delivery riders from penalties for late orders due to adverse weather conditions, specifically rain and snow, in Changsha [1] Group 1: Company Actions - Meituan will provide additional weather subsidies to delivery riders to increase their income during adverse weather conditions [1] - The company has extended delivery timeframes in areas affected by severe weather to accommodate potential delays [1] - In extreme situations where food cannot be picked up, Meituan will adjust or suspend services to prioritize rider safety [1] Group 2: Rider Support Measures - Delivery stations are equipped with gloves, knee pads, and warming packs for riders, which can be accessed if their gear is damaged [1] - Meituan's delivery stations also offer emergency services, including ginger soup, hot tea, hot meals, and medical kits for riders [1]