今年春运南铁预计发送旅客3660万人次 服务升级助力温馨出行

Core Insights - The 2026 Spring Festival travel rush in China will start on February 2 and end on March 13, lasting a total of 40 days, with an expected passenger volume of 36.6 million, a 6% increase year-on-year, potentially setting a new historical high for passenger traffic during this period [1] Group 1: Passenger Volume and Trends - Jiangxi Province is expected to send 18.67 million passengers, while Fujian Province is projected to send 17.93 million [1] - The overall passenger flow is characterized by a "steady pre-festival and concentrated post-festival" trend, with a blend of "returning home + tourism" and "visiting relatives + vacation" [1] - The peak travel period before the festival is anticipated from February 7 to 14, averaging about 878,000 passengers per day, while the first peak after the festival is expected from February 21 to 25, averaging around 1.23 million passengers per day [1] Group 2: Operational Measures - To accommodate the expected passenger flow, the company plans to arrange 441 temporary trains, including 298 direct interprovincial trains and 143 short-distance trains [1] - Daily arrangements will include 82 night high-speed trains to major cities such as Shanghai, Hangzhou, Guangzhou, and Shenzhen, along with capacity enhancements through train coupling and additional carriages [1] Group 3: Service Enhancements - New convenience measures include two additional one-way student discount tickets for 2026 graduates, expanding the discount range to first-class seats and sleeper cars [2] - The number of quiet carriages will be increased to 332 to create a more peaceful travel environment [3] - A one-stop service model will be implemented at 29 stations, and a "smart storage system" will be launched at Xiamen North Station for efficient lost item retrieval [3] Group 4: Customer Support Initiatives - A trial for free ticket refunds within 30 minutes will be introduced, along with the addition of luggage storage lockers [4] - At key hubs like Nanchang West and Fuzhou South, passengers can transfer from trains to subways without security checks [4] - Passengers are advised to purchase tickets in advance and verify travel information, with assistance available through the 12306 service or station staff [4]