Atos and Graia unite to break language barriers in the workplace with real-time voice translation

Core Insights - Atos has formed a strategic partnership with Graia to enhance multilingual support in the workplace through real-time voice translation technology [2][3] - This collaboration aims to position Atos as a leader in AI-powered workplace innovation, facilitating seamless communication for over 5 million users in more than 100 languages [4][5] Company Overview - Atos Group operates with approximately 67,000 employees and generates annual revenue of around €10 billion, focusing on digital transformation across 61 countries [8] - The company is recognized as a European leader in cybersecurity, cloud services, and high-performance computing, committed to providing AI-powered solutions tailored for various industries [8] Technology and Implementation - Graia's technology will be integrated into Atos' service desk operations, allowing for natural communication in users' native languages while ensuring quality through automated call scoring and culturally sensitive prompts [3][6] - The initial implementation will focus on multilingual support, with future expansions planned for inclusive onboarding and training within Atos' Digital Workplace [4][5] Market Impact - The partnership is expected to eliminate language barriers, accelerate issue resolution, and empower diverse teams, ultimately enhancing client satisfaction with hyper-localized services [5][7] - Clients from sectors such as finance, utilities, retail, and healthcare have shown strong interest in pilot projects utilizing this technology [7]