KPMG and Uniphore form AI agent collaboration for regulated industries

Core Insights - KPMG has formed a strategic partnership with Uniphore to implement AI agents utilizing industry-specific small language models (SLMs) in regulated sectors such as banking, insurance, energy, and healthcare [1][4] - The collaboration aims to enhance KPMG's global workforce with AI-enabled delivery models, integrating AI into core business processes to achieve operational value [3][4] Group 1: Partnership and Technology - The platform developed under this partnership is built on a sovereign, composable, and secure architecture, designed to integrate with KPMG's existing enterprise systems while meeting governance and compliance requirements [2] - KPMG plans to utilize Uniphore's Business AI Cloud to encode institutional knowledge, regulatory frameworks, and process playbooks into industry-specific SLMs [4] Group 2: AI Deployment and Applications - The initiative aims to deploy governed AI agents across various functions, including procurement, workforce optimization, finance, claims, and customer experience [5] - An SLM factory model is central to the collaboration, converting knowledge work traditionally performed by humans into scalable, reusable AI systems [5] - KPMG is developing an AI-enabled procurement and contracting capability that classifies high-value contracts, compares terms, extracts obligations, identifies risks, and routes exceptions for human review [6]