Core Viewpoint - The bank is implementing a new subsidy policy for personal consumption loans and credit card installment payments to stimulate consumer spending and reduce the cost of personal consumption credit, in line with government directives [1][12]. Group 1: Policy Implementation Period - The implementation period for the personal consumption loan subsidy policy has been extended to December 31, 2026, with the new policy period set from September 1, 2025, to December 31, 2026 [1][12]. - The credit card installment subsidy policy will be effective from January 1, 2026, to December 31, 2026 [1][12]. Group 2: Changes in Subsidy Scope - Starting January 1, 2026, residents using the bank's credit cards for installment payments (limited to RMB bills) can enjoy the subsidy policy, with the removal of the previous restriction on consumption amounts of 50,000 yuan and above [2][13]. - The subsidy will apply to all areas of consumption financed by personal consumption loans and new credit card installment payments, subject to verification of authenticity and compliance [2][13]. Group 3: Changes in Subsidy Standards - The annual subsidy rate is set at 1% of the eligible personal consumption loan principal or credit card installment principal [3][14]. - Each borrower can receive a maximum subsidy of 3,000 yuan per year for all personal consumption loans and credit card installments combined [3][14]. - The previous limits of 500 yuan per single transaction and 1,000 yuan for personal consumption loans below 50,000 yuan have been removed [3][14]. Group 4: Existing Agreements - Loans signed under the previous subsidy agreement will automatically apply the new subsidy policy for consumption occurring after January 1, 2026, without the need for a new agreement [4][15]. Group 5: Application Process for Subsidies - Customers can sign a supplementary agreement during the credit card installment process or through the "Buy Now App" to apply for the subsidy on previously processed installment transactions [5][16]. - The functionality for signing supplementary agreements is expected to be available from January 23, 2026, across the bank's channels [5][17]. Group 6: Receiving Subsidy Funds - The bank will calculate the subsidy amount based on the prescribed rate and limits, directly reducing the interest on personal consumption loans during repayment [6][18]. - For credit card installments, the subsidy will be refunded to customers after the principal and interest are recorded each period [6][18]. Group 7: Inquiry on Subsidy Status - Customers can check their subsidy amounts and details of processed installment transactions through the "Buy Now App" [7][18]. Group 8: Consequences of Misuse - The bank will enforce strict measures against fraudulent activities related to subsidy claims, including the use of false documents or intermediaries [9][19]. - Borrowers found to have engaged in fraudulent activities will face penalties, including negative impacts on their credit records [9][19].
交通银行关于优化个人消费贷款财政贴息服务的客户问答