ServiceNow inks deal with OpenAI to boost its AI software stack

Core Insights - ServiceNow has signed a three-year agreement with OpenAI to utilize its artificial intelligence models for enhancing business operations [1] - The partnership will involve the integration of GPT-5.2 into ServiceNow's enterprise workflow platform, along with the development of AI voice technology [1] - Financial details of the agreement have not been disclosed by either company [1] Company Overview - ServiceNow is focusing on leveraging advanced AI capabilities to improve its service offerings and operational efficiency [1] - OpenAI continues to expand its influence in the enterprise sector through strategic partnerships with companies like ServiceNow [1] Technology Integration - The integration of GPT-5.2 is expected to enhance the functionality of ServiceNow's platform, providing businesses with advanced AI agents [1] - The development of AI voice technology signifies a move towards more interactive and user-friendly enterprise solutions [1]