今年春运购票有这些新变化

Core Insights - The 2026 Spring Festival travel season (Chunyun) will see a projected increase of 5% in passenger volume, reaching approximately 539 million travelers, with peak travel days expected on February 13 and February 23 [1][4]. Passenger Volume Growth - The railway department anticipates a steady increase in passenger numbers during the Spring Festival, with the growth rate calculated based on transportation capacity rather than actual demand, indicating that the real number of travelers may exceed the projected figures [4]. - To accommodate the expected surge, the railway authorities are enhancing capacity and improving scheduling, with plans to operate over 14,000 passenger trains on peak days, reflecting a 5.3% increase in seating capacity [4]. New Initiatives for Ticket Sales - The railway department has introduced a limited-time free refund service for mistakenly purchased tickets, allowing travelers to cancel their tickets within 30 minutes of purchase without incurring fees [8]. - Additional measures include the introduction of student discount tickets for graduates and dedicated booking services for migrant workers, enhancing accessibility for key demographics [9]. Enhanced Travel Experience - The railway authorities are expanding services such as "quiet carriages" and "snow gear convenience" to improve passenger comfort and convenience during travel [10]. - The "light luggage" service is also being expanded to reduce the burden of carrying large items, and pet transport services are being enhanced to accommodate travelers with pets [10]. Service Optimization Efforts - To address potential ticket shortages during peak times, the railway department is strengthening the ticketing system and optimizing resource allocation to ensure stability in ticket sales [11]. - The use of big data analytics will allow for real-time adjustments to ticket availability, ensuring that both long-distance and short-distance travel needs are met effectively [11]. Official Ticketing Platform Assurance - The railway emphasizes that the official 12306 platform is the only authorized ticket sales channel, warning against third-party platforms that may charge additional fees or offer unreliable services [12]. - Measures are in place to ensure a fair ticket purchasing environment, including monitoring for abnormal access patterns to prevent ticket scalping [12].