Core Viewpoint - The company issued an apology regarding changes to the default voice of its smart speaker devices after upgrading to the "Super Baidu" model service, acknowledging user dissatisfaction with the new voice and restoring the classic voice option [1][4][6]. Group 1: User Feedback and Response - The change in default voice occurred during the free upgrade of the "Super Baidu" model service for previously sold smart speakers, leading to significant user feedback expressing discomfort with the new voice [4][9]. - Users reported that the new voice felt "unfamiliar" and lacked the "familiar warmth" of the previous voice, indicating a strong emotional connection to the original voice [6][9]. - The company recognized the importance of the voice as a connection to users, describing it as a "family member" that has provided companionship and support [6][8]. Group 2: Actions Taken - In response to user feedback, the company formed a special team to optimize the voice settings and has completed updates for all affected devices [6][8]. - Users can now select their preferred voice through the "Voice Settings" page in the Baidu app or by using the command "Xiao Du, switch voice" to revert to the classic voice [1][6]. - The company expressed gratitude for user feedback and emphasized its commitment to respecting user preferences in future upgrades [8].
超能小度新被质疑音色发生变化,小度致歉
Xin Lang Cai Jing·2026-01-21 03:15