Core Viewpoint - A consumer fraud incident occurred in Hefei, where a woman was charged an exorbitant fee of 4,170 yuan for locksmith services, leading to administrative penalties against the service provider [1][2][3]. Group 1: Incident Details - The incident took place on November 14, 2025, when a woman named Nie forgot her keys inside her rental apartment and sought locksmith services through the Meituan platform [2]. - The locksmith initially attempted to open the door using a card but later claimed that the lock was a C-level lock and needed to be forcibly broken, leading to additional charges [2]. - The total charges included 540 yuan for initial service, 380 yuan for a damaged lock body, 600 yuan for company fees, and 900 yuan for various additional fees, culminating in a total of 4,170 yuan [2][3]. Group 2: Consumer Response and Regulatory Action - After the incident, the consumer filed complaints through the 12315 hotline and the Meituan platform, but received minimal progress in resolving the issue [3]. - The involved locksmith company claimed that the technician was not their employee and only provided information, leading to a limited refund offer of 1,000 yuan [3]. - The Hefei Market Supervision Administration imposed a fine of 9,550 yuan on the locksmith business and revoked its business license due to deceptive pricing practices [1][6].
合肥独居女生被收4170元天价开锁费,涉事商户被罚9550元并吊销执照
Mei Ri Jing Ji Xin Wen·2026-01-21 15:14