American Airlines Rebuts United Claims About Its Chicago Losses
Forbes·2026-01-22 16:05

Core Viewpoint - United Airlines CEO Scott Kirby criticized American Airlines' performance at Chicago O'Hare, claiming American will incur a $1 billion loss while United expects to make over $500 million in profit this year [2][8]. Group 1: Competition and Market Share - Kirby stated that United has gained a significant advantage in Chicago, with a 22-point lead in Chicago-originating passengers and a 38-point lead in brand-loyal business customers compared to American [7]. - American Airlines responded to Kirby's claims, asserting that they are experiencing year-over-year gains in market share in Chicago and have invested billions in the region over nearly a century [3][4]. Group 2: Financial Performance - United Airlines reported a profit of $500 million in Chicago, with Kirby estimating that American Airlines will likely face losses of about $1 billion in the same market [8][9]. - Despite losses in Chicago, American Airlines remains profitable at its other major hubs, including DFW, CLT, and DCA, as well as through its credit card partnership with Citibank [10]. Group 3: Future Strategies - Kirby indicated that United will not allow American to gain any additional gates at O'Hare in 2026, emphasizing a strategy to maintain their current gate count while adding flights as necessary [9]. - American Airlines plans to continue its growth strategy in Chicago, having added nearly 30 new destinations from O'Hare this year [4][5].