Core Viewpoint - The China Air Transport Association is developing a group standard for "Public Air Transport Enterprises Flight Seat Reservation Rules" to regulate seat reservation practices among airlines, addressing consumer concerns about seat locking and paid seat selection services [1][2]. Group 1: Regulatory Developments - The new standard aims to define the types, scope, proportions of reserved seats, and passenger information disclosure [1]. - The standard will be open for public consultation soon, inviting feedback from travelers and the general public [1]. Group 2: Consumer Concerns - Consumers have reported issues with airlines locking desirable economy class seats, making them either unavailable or subject to additional fees or point redemption [1]. - The Jiangsu Consumer Protection Committee has indicated that locking seats that should be part of standard services may violate consumer rights [2]. Group 3: Airline Responses - Airlines such as 吉祥航空 (Juneyao Airlines) and 四川航空 (Sichuan Airlines) have acknowledged the concerns and are conducting internal evaluations and self-corrections in response to the Jiangsu Consumer Protection Committee's requirements [2].
中国航协开展航班预留座位规则标准制定!曾有航司锁座被约谈
Nan Fang Du Shi Bao·2026-01-23 07:05