立白就消费者低价购买洗衣液遭退款致歉:内部运营审核疏漏致标错价格,已为消费者补偿5元现金红包
Cai Jing Wang·2026-01-23 15:18

Core Insights - Recent consumer complaints reported that a low-priced laundry detergent ordered from Liby Group's official flagship store was forcibly refunded by the brand [1] - Liby Group's customer service responded that the issue was due to an internal operational review error that mispriced the product [1] - Due to the excessively low price, the orders could not be fulfilled, and Liby has compensated consumers with a cash red envelope of 5 yuan [1] Company Response - Liby Group acknowledged the operational oversight leading to the pricing error [1] - The company has taken steps to address the situation by providing compensation to affected consumers [1]

立白就消费者低价购买洗衣液遭退款致歉:内部运营审核疏漏致标错价格,已为消费者补偿5元现金红包 - Reportify