New Jersey American Water Readies for Winter Storm

Core Viewpoint - New Jersey American Water is proactively preparing for an upcoming snowstorm and has shared safety tips for customers to ensure reliable water service during extreme weather conditions [1][2]. Preparation Efforts - The company has initiated readiness measures including testing and fueling generators, securing additional water treatment chemicals, and updating staffing plans to manage potential service disruptions [2]. - Operations personnel are prepared to handle increased flows at wastewater treatment plants due to the storm [2]. Customer Safety Tips - Customers are advised to prepare for extreme weather by updating emergency contact information, locating their main water shut-off valve, and protecting exposed pipes [8]. - Recommendations include allowing a small trickle of water to run overnight to prevent pipes from freezing and applying heat to frozen pipes safely [8]. Post-Storm Actions - After the storm, customers should check for cracks and leaks in thawed pipes and clear snow from fire hydrants to ensure emergency access [6][8]. - The company emphasizes the importance of staying informed about service impacts through their alerts page and Customer Advisory Map [7]. Company Overview - New Jersey American Water is the largest regulated water utility in New Jersey, serving approximately 2.9 million people with safe and reliable water and wastewater services [10].