Core Viewpoint - A customer reported significant issues with a "Ninebot" electric bicycle, including rapid battery drain and abnormal tracking behavior, raising concerns about the product's reliability and the company's customer service response [4][6][8]. Group 1: Product Issues - The customer experienced a battery drain from 88% to 4% over five days while the bike was not in use, which contradicts the manufacturer's claim of a maximum daily power loss of 3% [6][7]. - The app indicated that the bike "drifted" 700 meters while stationary, consuming 82% of the battery, which is deemed excessive for such a short distance [7][9]. Group 2: Customer Service Response - The customer reported that the official customer service provided no concrete solutions or timelines for addressing the issues, only recording the complaints [8]. - After intervention from a third party, the customer was directed to a physical store for inspection, but the staff could not explain the issues and refused to conduct necessary technical tests [9].
静置光速掉电 偶尔“幽灵飘移”
Xin Lang Cai Jing·2026-01-24 07:16