Duke Energy reports over 18,000 outages in Carolinas, with more expected as ice threatens trees and power lines

Core Viewpoint - Winter Storm Fern is causing significant power outages across the Carolinas, with Duke Energy actively working to restore service to affected customers [1][7][8]. Outage Summary - As of January 25, 2026, Duke Energy reported a total of 24,864 outages, with 18,016 customers still without power [4][7]. - North Carolina has 23,258 outages and 14,802 customers restored, while South Carolina has 1,606 outages and 3,214 customers restored [4]. Restoration Efforts - Duke Energy has restored power to 24,864 customers and continues to assess damage and restore power as conditions allow [7][8]. - The company employs over 18,000 personnel, including lineworkers and damage assessors, to manage restoration efforts [8][12]. - Restoration efforts prioritize larger outages first, such as transmission lines and substations, before addressing smaller neighborhood lines [8][12]. Customer Guidance - Customers are advised to stay away from downed power lines and use generators safely [8]. - Duke Energy encourages energy-saving measures for customers who still have power, such as adjusting thermostats and improving airflow [10][12]. Company Overview - Duke Energy is a major energy holding company serving approximately 8.6 million customers across multiple states, with a focus on reliability and energy transition [11][12]. - The company is investing in electric grid upgrades and cleaner energy sources, including renewables and energy storage [12].