“既要解法结，更要解心结”

Core Viewpoint - The article highlights the effective conflict resolution efforts led by Wu Yanshuang in the Cai Mushan Township, showcasing the importance of grassroots mediation in maintaining social harmony and stability in rural areas [1][2] Group 1: Mediation Efforts - Wu Yanshuang has dedicated 20 years to grassroots conflict mediation, embodying the principle of resolving disputes at their inception [1] - The "Wu Jie Hears You" mediation studio was established in 2015, focusing on addressing community disputes with a combination of legal knowledge and human empathy [1] - A specific case is mentioned where Wu and her team successfully mediated a land dispute between two villagers, preventing escalation and fostering resolution through legal education and community ties [1] Group 2: Innovative Approaches - Wu emphasizes that mediation is not merely about superficial agreements but involves addressing both legal and emotional aspects of conflicts [2] - The "educational integration" approach is highlighted, where legal awareness is promoted throughout the mediation process, encouraging community members to rely on legal frameworks for conflict resolution [2] - The mediation studio has become a symbol of effective grassroots governance, bridging the gap between the party and the community while ensuring social stability [2]