2月1日起灵隐飞来峰景区预约服务再升级

Core Viewpoint - The Lingyin Feilai Peak Scenic Area has implemented a "double exemption" policy since December 1, which has been running smoothly for over 50 days, but issues such as high no-show rates and long queues have emerged, prompting a systematic optimization of the reservation mechanism starting February 1 [1][2]. Group 1: Reservation System Optimization - The scenic area will introduce an "online standby" feature to replace on-site registration, allowing visitors to apply for standby slots online before 20:00 the day prior to their visit [2]. - If reservations are full, the system will automatically activate the standby feature, allowing visitors to select any available date and time within the next seven days for standby registration [2][3]. - The deadline for canceling reservations has been adjusted to 17:00 the day before entry to enhance the fluidity and efficiency of reservation slots [3]. Group 2: No-Show Policy - Since the implementation of the "double exemption" policy, approximately 380,000 visitors have not shown up for their reservations, accounting for nearly 20% of the total reservations [4]. - New rules have been established to penalize no-shows, with the first no-show resulting in a 30-day suspension of the reservation account, and subsequent no-shows leading to cumulative suspensions of 60 and 90 days [4]. - Visitors who successfully secure standby slots for the next day will not be allowed to cancel their reservations, and failure to verify entry by 17:00 on the standby day will count as a no-show [4]. Group 3: Visitor Support Services - The scenic area will enhance its service centers to assist visitors who may have difficulties with online reservations, providing services such as luggage storage, travel consultation, and on-site assistance [5].