MSIG USA names Ron Morrison as chief claims officer

Core Viewpoint - MSIG USA has appointed Ron Morrison as the new chief claims officer to enhance claims operations and improve policyholder experiences through strategic oversight and technological advancements [1][2]. Group 1: Appointment and Responsibilities - Ron Morrison will oversee claims operations, including strategy, technical standards, litigation management, and organizational development [1]. - He will coordinate with underwriting, legal, and distribution teams to align with the company's risk and portfolio objectives [1]. - Morrison's role emphasizes the importance of claims management in shaping client and broker experiences with MSIG USA [3]. Group 2: Technological Integration - Morrison's responsibilities will include driving the increased use of data analytics and technology in claims processes [2]. - MSIG USA is focused on developing digital tools and AI applications to enhance decision-making, accelerate workflows, and improve transparency for clients and stakeholders [2]. Group 3: Leadership Background - Prior to this role, Morrison served as divisional senior vice-president for property claims and large-loss operations at Great American Insurance Group [2]. - He has held leadership positions in casualty and litigation claims at Cincinnati Insurance Companies and worked as a complex claims specialist at Selective Insurance [2]. Group 4: Company Leadership - Morrison will report directly to CEO Peter McKenna, who highlighted the critical role of claims management in client and broker interactions [3]. - The company previously appointed Jayson Taylor as head of casualty, who has over 20 years of experience in underwriting and actuarial functions [4].