Lululemon cuts 100 staff as founder attacks board, and customers complain about product quality

Group 1 - Lululemon has laid off 100 part-time employees in its customer service department as part of efforts to strengthen the business [1] - The layoffs specifically impacted staff in North America working at the company's contact center [1] - The company is transitioning its North America GEC to a full-time employee staffing model, affecting approximately 100 part-time positions [2] Group 2 - Lululemon has faced pressure recently, with sales in the Americas declining and analysts noting a shift from its yoga roots to a more generic brand image [2] - The company's stock price has decreased by 53% over the past year [2] - Previously, Lululemon cut around 150 corporate staff last summer [2] Group 3 - Chip Wilson, the founder of Lululemon, has been critical of the company, launching a proxy battle to change the leadership of its board [3] - Wilson described a recent operational issue regarding the "Get Low" leggings as a "total operational failure," attributing the fault to the company's board [3] Group 4 - Lululemon's current CEO, Calvin McDonald, is set to step down at the end of this month, with a permanent replacement yet to be announced [4]