企业群内“下单” 政府线下“跑腿”

Group 1 - The core idea of the article is the establishment of a government-enterprise WeChat group system in Chengdu, which facilitates rapid communication and problem-solving for businesses, significantly improving the local business environment [1][2][3] - The initiative began in September 2024, aiming to address urgent and emerging needs of enterprises by creating a "virtual reception room" for real-time feedback and high-level coordination [2] - The WeChat groups have expanded to cover over 5,000 key enterprises in Chengdu, allowing direct communication between business leaders and government officials, thus enhancing the efficiency of problem resolution [2][3] Group 2 - The Chengdu Municipal Economic Development Promotion Center acts as a "dedicated customer service channel" for enterprises, streamlining government services to meet specific business needs [3] - A notable case involved the expedited import of a critical cancer treatment drug, where a multi-department coordination meeting was held to create a "fast-track customs clearance" process, reducing delivery time by 80% [3][4] - Since the implementation of the WeChat group system, Chengdu has engaged with 182,600 enterprises, collected 45,100 issues, and achieved a resolution rate of over 99% [4]