Core Viewpoint - The rise of digital consumption has led to the proliferation of organized and chain-like illegal activities in the black and gray industry, posing threats to market order and consumer safety [1] Group 1: Company Initiatives - The company adheres to a "zero tolerance" principle against black and gray market activities, focusing on user rights protection and platform security governance [1] - The company is enhancing its e-commerce platform governance by leveraging supply chain, AI, and digital technology capabilities [2] - The company has established a dynamic closed-loop management system for data security, involving internal teams and external third-party assessments [2] Group 2: Collaboration with Law Enforcement - The company actively collaborates with law enforcement to combat black and gray market activities, providing critical case investigation leads [3] - Recent examples include the identification of fraudulent activities related to impersonating customer service and sending recovery messages, with evidence collected and shared with police [3] - The company emphasizes that combating black and gray market activities is a long-term systematic project, maintaining a compliance-first approach [3] Group 3: Consumer Awareness - The company advises consumers to enhance their security awareness and be cautious of inducements related to "cash recovery" and "operational order monetization" [4] - Consumers are encouraged to verify unusual situations through official channels and retain evidence for potential legal action [4] - The company commits to supporting customers in reporting incidents and collaborating with law enforcement to ensure customer fund safety [4]
警企联动打击黑灰产 量化派捍卫消费者权益在行动