ibex Ranked Top 10 Best Places to Work for Service Professionals in the Caribbean and Central America

Core Insights - ibex has been recognized as one of the Top 10 Best Places to Work for Service Professionals in the Caribbean and Central America, highlighting its exceptional workplace culture and employee experience [1][10] - The company has achieved the Great Place to Work Certification five times in Nicaragua, including in 2025, reflecting its commitment to employee satisfaction and engagement [1][2] Company Growth and Strategy - ibex Nicaragua has expanded its workforce to over 2,200 employees, driven by strong client demand and strategic diversification into sectors such as technology, utilities, gaming, and waste management [2] - The company is celebrating its 10th anniversary and continues to strengthen its operations in Nicaragua, Honduras, and Jamaica, positioning itself as a leader in the business process outsourcing (BPO) industry [2][4] Employee Development and Workplace Culture - ibex emphasizes a comprehensive approach to employee development, offering modern facilities, dedicated learning centers, and open collaboration spaces to foster a positive work environment [3] - The company is recognized for its competitive compensation and career advancement opportunities through training and development programs, which contribute to a better employee experience and, consequently, a better customer experience [3][4] Industry Position and Commitment - ibex operates approximately 30 facilities globally and manages nearly 170 million customer interactions annually, leveraging a diverse team of over 36,000 employees and advanced technology [6][7] - The company is committed to investing in its workforce, driving innovation, and creating meaningful career opportunities, reinforcing its status as an employer of choice in the region [4][6]