【三工观察】攻坚破局 何以向前

Core Viewpoint - The article emphasizes the ongoing efforts of labor unions in China to enhance their services and support for workers, particularly in the context of new employment forms and the digital age [1][2][3]. Group 1: Union Services and Achievements - The 12351 hotline has served over 3.1 million workers and resolved 260,900 urgent requests, recovering nearly 500 million yuan in unpaid wages [1]. - The construction of union service stations has been prioritized, with over 800 million services provided to workers annually [1]. - The "Double 15 Project" aims to establish 150,000 union service stations by the end of the year, ensuring a 15-minute service radius in major cities [3]. Group 2: Digital Transformation - The "Worker's Home" app was launched to provide a comprehensive service platform for workers, enhancing accessibility and efficiency [4][5]. - The app integrates various services, allowing workers to access support easily through their mobile devices [5]. - The app's intelligent Q&A service, "Union Wisdom," offers 24/7 policy consultation and guidance for workers and union staff [6]. Group 3: Focus on New Employment Forms - A three-year action plan was initiated to strengthen the rights and protections of new employment form workers, addressing urgent issues they face [9][10]. - By 2025, all major platform companies are expected to establish union organizations, with collective bargaining covering over 20 million new employment form workers [12]. - Initiatives like mobile health check-ups and affordable meal services have reached over 22 million new employment form workers [12]. Group 4: Legal Framework and Support - Nationwide inspections of labor union laws were conducted to ensure effective implementation and address challenges [13][14]. - Collaborative efforts between unions and legal institutions aim to enhance the legal protection of workers' rights [15]. - New regulations and guidelines have been established to support the rights of new employment form workers, laying a solid foundation for their protection [15].