重庆石柱：电力服务“零时差” 照亮返乡人员团圆路

Core Viewpoint - The article highlights the proactive measures taken by the State Grid Chongqing Shizhu Power Supply Company to ensure reliable electricity supply for returning migrant workers during the Spring Festival, emphasizing their commitment to customer service and safety [1][3]. Group 1: Service Initiatives - The company has implemented a "village network co-construction" and "dual grid" service model to effectively connect with local communities and gather information on returning workers [3]. - A "green channel" has been established to simplify the application process for electricity services, promoting the use of the "Online State Grid" app for online services [3]. - The company organized a service team, including Communist Party members and grid staff, to provide on-site consultations, safety checks, and fault handling, ensuring that returning workers have immediate access to safe electricity [3]. Group 2: Achievements - As of now, the Ma Wu Power Supply Station has completed new installations or restorations of electricity for 26 returning families and addressed various electricity needs 33 times [3]. - The company plans to continue optimizing its service measures to provide efficient, convenient, and warm electricity services, ensuring a bright and harmonious Spring Festival for the community [3].