平安健康险2025年赔付79亿元

Group 1 - The core viewpoint of the report emphasizes the efficiency and comprehensive nature of Ping An Health Insurance's claims process, highlighting that claims are not the end but the beginning of customer support [1] - In the past year, Ping An Health Insurance processed a total of 6.22 million claims, serving 1.71 million customers with a total payout of 7.9 billion yuan, averaging 4 claims per customer [1] - The fastest claim was processed in just 3 seconds, showcasing the company's commitment to improving claims efficiency [1] Group 2 - By the end of 2025, Ping An Health Insurance's tumor full-course service has served 396,000 individuals, achieving a customer satisfaction rate of 98% [2] - The service includes precise medical guidance for 14,000 cases and has provided medical services to 350,000 individuals, with over 2,800 multidisciplinary consultations [2] - The longest duration of the tumor full-course service reached 1,460 days, with the highest single claim for special medication amounting to 1.29 million yuan [2]