春运2月2日启动！今年新增服务及注意事项，一图收藏

Core Viewpoint - The 2026 Spring Festival travel season will last for 40 days, starting from February 2, with an expected cross-regional passenger flow of 9.5 billion trips [1] Group 1: Transportation Services - The number of trains providing "quiet carriage" services will increase to over 8,000 [1] - The pilot program for high-speed train pet transportation services has expanded to 110 stations and 170 trains [1][6] Group 2: Ticketing and Discounts - Two additional one-way student discount tickets have been added for the 2026 college graduates, allowing for a total of eight discounted purchase opportunities this academic year [5] - Special fare discounts will be implemented for key passenger groups such as students, children, and disabled military personnel, with discounts on less popular routes reaching as low as 22% [7] Group 3: Ticket Purchase and Refund Policies - Passengers can self-manage ticket refunds without fees if they mistakenly purchase tickets within 30 minutes of payment and more than 4 hours before departure [8] - Each user can hold up to 6 pending ticket orders, with a maximum of 3 travel dates per order and a total of 19 passengers [11] Group 4: Additional Services - "Snow Equipment Convenience" services will be piloted at 18 stations, enhancing travel for passengers with winter sports gear [11] - The "door-to-door" and "station-to-door" luggage delivery services have been expanded to cover multiple stations [11]