ISG to Publish Comprehensive Reports on Insurance Services

Core Insights - ISG has initiated a research study to analyze the evolving ecosystem of service providers that support insurance companies in their operations and complex needs [1] - The study will culminate in five reports scheduled for release in June 2026, focusing on various aspects of insurance consulting, IT outsourcing, and business process outsourcing [1] Group 1: Research Focus - The research will evaluate providers that assist insurance firms in scaling operations efficiently and adopting digital solutions for cost reduction and growth [1] - Reports will cover global and regional markets, specifically focusing on North America and Europe, to provide insights into the insurance services landscape [1] Group 2: Report Categories - Insurance Consulting Services report will assess providers offering advisory solutions to aid insurance firms in their transformation journeys [1] - Insurance ITO Services report will evaluate providers that deliver IT outsourcing services, focusing on cost optimization and profitability enhancement [1] - P&C Insurance BPO Services report will analyze providers in the property and casualty insurance sector, emphasizing the use of digital tools for process efficiency [1] - L&R Insurance Services report will explore life and retirement insurance operations, including third-party administrator services and BPO engagements [1] Group 3: Methodology and Data - ISG has distributed surveys to over 120 service providers in the insurance sector to gather data for the reports [1] - The reports will feature expanded customer experience data, reflecting actual enterprise experiences with specific provider services [2]