Core Insights - Enterprises migrating to SAP S/4HANA are prioritizing short-term stability over long-term transformation, which may hinder their ability to leverage automation, analytics, and AI effectively [1] - A significant disconnect exists between companies' transformation ambitions and their actual adoption practices of S/4HANA, with fewer than 20% re-implementing SAP processes and technology during migration [1] - Nearly 49% of organizations perform little or no re-engineering, opting to maintain legacy processes and data, which can limit future operational gains [1] Migration Challenges - Many enterprises face cost overruns and missed deadlines during S/4HANA transitions, with nearly 60% of migrations reported as behind schedule and over budget due to underestimated complexity and internal capacity constraints [1] - Weak governance is often the primary cause of delays, rather than technical challenges, indicating deeper systemic issues within migration programs [1] - Fragmented accountability and misaligned incentives among multiple systems integrators and service providers contribute to scope creep and delays in migration projects [1] Strategic Recommendations - To unlock the full potential of automation, analytics, and AI, enterprises must commit to fundamental changes in governance, data quality, and process standardization during their SAP migrations [1] - Companies should avoid sequencing transitions solely around maintenance deadlines and instead focus on strategic transformation to enhance their future competitiveness [1] - Establishing strong governance and clear decision rights is essential for effective management of SAP migration projects, ensuring accountability and oversight of critical activities [1]
Firms Moving to SAP S/4HANA Prioritize Short-Term Stability Over Long-Term Transformation: ISG Study