Asian Enterprises Shift to Managed, Internet-First Networks

Core Insights - Enterprises in Asia Pacific are modernizing their networks with internet-first managed services to enhance performance, resilience, and governance [1][2] - The shift from legacy networks to software-defined wide area network (SD-WAN) and secure access service edge (SASE) architectures is driven by the need for reliable performance and regulatory compliance [2][3] - Managed and co-managed network services are increasingly adopted to address skills gaps and multivendor complexities [4] Group 1: Network Modernization - Networks are evolving into a strategic foundation for digital operations, essential for AI adoption, robotics, and automation [2][3] - The demand for SD-WAN and SASE architectures is rising as enterprises expand distributed operations and seek to improve application performance and cyber resilience [3][4] - Organizations are incrementally modernizing their networks while maintaining service consistency across varying infrastructure maturity levels [3] Group 2: Service Models and Trends - API-first, usage-based network-as-a-service (NaaS) models are gaining traction as companies shift spending from CapEx to OpEx [4] - Automation and AIOps are being utilized to enhance provisioning, application assurance, and change management, leading to faster deployments and lower total costs [4][6] - The report highlights the importance of addressing last-mile performance and edge connectivity complexities in managed network adoption [6] Group 3: Market Landscape - There is a growing market for local managed network service providers that comply with sovereign regulations, particularly in government and private sectors [5] - The report evaluates 63 providers across four quadrants, identifying leaders such as Accenture, GTT, NTT DATA, and others [7][8] - Tata Communications is recognized as the global ISG CX Star Performer for 2025, achieving the highest customer satisfaction scores [10]