周生生回应足金挂坠被检出含铁银钯:正积极开展相关工作

Group 1 - A consumer in Qingyuan, Guangdong reported that a gold pendant purchased from Chow Sang Sang was scratched and showed white marks after one day of wear [1][3] - The self-test indicated that the gold content varied significantly, with a maximum of 99.99% and a minimum of 64.37%, along with the presence of other metals such as iron, silver, and palladium [1][3] - The local market supervision bureau has accepted the complaint and suggested that both parties jointly commission an authoritative jewelry testing agency for re-examination to determine the product's composition and responsibility [1][3] Group 2 - Chow Sang Sang responded on February 3, expressing gratitude for the attention and stating that they are taking the customer's concerns seriously and are actively working on the matter [1][3] - The company acknowledged the importance of public oversight and promised to keep stakeholders updated on any developments [1][3]

CHOW SANG SANG-周生生回应足金挂坠被检出含铁银钯:正积极开展相关工作 - Reportify