杭州社保数字化服务上线新功能

Core Viewpoint - The launch of the "Service Receipt Feedback" feature and "Self-upload of Supplementary Materials" channel on the Hangzhou "Social Security Easy Window" platform enhances the efficiency and convenience of social security services for the public [1] Group 1: Service Features - The "Service Receipt Feedback" feature allows users to track the progress of their applications in real-time, with notifications sent directly to their WeChat when additional materials are needed [1] - Users can access feedback by entering the "Hangzhou Social Security" mini-program, where they can view detailed information and download any necessary attachments [1] - The "Self-upload of Supplementary Materials" feature is in trial operation, enabling users to upload required documents after receiving a clear notification from social security staff [1] Group 2: User Guidance - Users are advised to only upload materials after receiving a notification from staff, as unsolicited uploads may delay the processing of their applications [1]