海口新海港暖心护航

Core Insights - The article highlights the successful operation of Haikou New Port during the first day of the Spring Festival travel rush, emphasizing improved efficiency and passenger experience since the implementation of the Hainan Free Trade Port's closure operations [2][3]. Ticketing - The ticket purchasing process has been optimized, allowing travelers to buy tickets online and avoid long queues at the port. The pre-sale period for outbound tickets has been extended to 30 days, while inbound tickets can be purchased 15 days in advance [3]. - An AI customer service system is available 24/7 to assist travelers with inquiries, achieving a hotline connection rate of over 90% [3]. Inspection - A smart vehicle inspection system has been implemented, allowing for efficient traffic flow at the port. Vehicles that have purchased tickets within the appropriate time frame are directed to the port, while others are advised to return later [4]. - The introduction of separate channels for passenger and freight vehicles has significantly improved traffic efficiency, reducing congestion [5]. Boarding - The port is prepared to handle a high volume of traffic during the Spring Festival, with an average of 300 sailings per day, peaking at 325 sailings, accommodating up to 34,000 vehicles and 220,000 passengers daily [7]. - Staff members are actively guiding vehicles during boarding to maximize space utilization and ensure a smooth boarding process [7].