Core Viewpoint - The recent conflict between Shenzhen Haiya Binfeng City and Xibei restaurant chain revolves around Xibei's abrupt closure of its store, which Haiya claims violates contractual obligations and affects customer rights [3][6]. Group 1: Incident Overview - Haiya Binfeng City issued a notice to Xibei demanding the immediate resumption of operations at its store, citing a breach of contract due to Xibei's sudden decision to cease operations [3][5]. - The closure was linked to a public relations issue regarding pre-prepared dishes, prompting Xibei to request a halt to operations starting February 28, 2026 [6]. Group 2: Company Responses - Haiya expressed understanding of the operational challenges faced by Xibei but criticized the manner in which Xibei attempted to vacate the premises, stating it was done without prior written consent and disregarded customer interests [6]. - Xibei acknowledged the closure and stated that it had submitted a request to pause operations on January 15, 2026, while also indicating ongoing communication with the mall to reach a mutually acceptable solution [4][6].
商场发函指责西贝“不体面逃场” 回应:与合作方积极沟通 已达成双方认可的方案
Xin Lang Cai Jing·2026-02-03 09:22