如何让服务消费“花得起、买得到、放心买”？丨孙立坚专栏

Core Viewpoint - Service consumption is becoming a structural variable in China's economic growth, driven by the transformation of consumer demand from material to service-oriented, with a projected increase in per capita service consumption expenditure to 46.1% by 2025 [2] Group 1: Reasons for Service Consumption as a Key Driver - The combination of resident demand upgrades, economic structure transformation, and continuous policy support creates a robust foundation for service consumption [3] - The aging population and the growing number of young children in China are driving demand for essential services like elderly care and childcare, with the domestic housekeeping industry expected to create over 30 million jobs by 2024 [3] - Experience-based consumption in sectors like tourism and health is expected to generate significant economic activity, with leisure tourism revenue projected to reach 450 billion yuan during the 2025-2026 winter season [3] Group 2: Economic Structure and Trust - The service sector has become the largest industry in China's economy, with its unique non-standard nature influencing consumer behavior and market dynamics [4] - Establishing a unified service standard and a reliable credit system is essential for enhancing service quality and consumer trust, which are critical for unlocking potential demand [4] Group 3: Policy Support and Institutional Framework - The policy framework has shifted from merely stimulating demand to a dual focus on supply and demand collaboration, with significant improvements in areas like medical and educational market access [4] - By 2025, the sales of tax refund goods for outbound travelers are expected to increase by 95.9%, indicating a growing emphasis on enhancing consumer infrastructure [4] Group 4: Challenges and Opportunities - Despite rapid growth in service consumption, issues such as structural mismatches in supply and demand, quality concerns, and consumer confidence need to be addressed [5] - The integration of AI and big data in service consumption can help overcome challenges related to non-standard services, enhancing precision and efficiency in service delivery [5] Group 5: Modernization of Supply System - The modernization of the service supply system is crucial, focusing on making services affordable, accessible, and trustworthy [6] - Emphasizing the development of a professional workforce in essential service areas like elderly care and childcare is vital for meeting growing demand [6] Group 6: Institutional Improvement and Market Integration - The establishment of a unified national market can reduce transaction costs and facilitate the replication of quality services across regions [7] - Continuous efforts to optimize the business environment for private enterprises and enhance service standards are necessary for fostering a safe and fair consumption environment [7] Group 7: Open Cooperation and Trade Upgrading - Promoting high standards in service trade and enhancing cross-border payment systems can lower costs and improve efficiency in service consumption [8] - The focus on integrating regional economies and enhancing service resource collaboration can lead to improved supply efficiency and quality [8] Group 8: Focus on Livelihood and Essential Services - The aging population is shifting service consumption from optional to essential, creating stable demand for healthcare and related services [9] - Strengthening social security systems and expanding coverage can enhance consumer confidence and support service consumption growth [9] Group 9: Long-term Economic Growth - Service consumption is positioned as a new engine for economic growth, with significant potential for expansion and development [10] - The successful transformation of service consumption into a long-term economic driver depends on building a modern supply system that ensures quality, trust, and accessibility [10]