海口新海港织密春运暖心服务网，护航旅客归乡路

Core Viewpoint - The article highlights the warm and thoughtful services provided at Haikou New Port during the Spring Festival travel season, emphasizing the port's commitment to ensuring a safe, convenient, and pleasant experience for travelers. Group 1: Service Initiatives - Haikou New Port has launched a "six one" warm service initiative, with over 20,000 personnel including security, cleaning, and volunteers on duty to assist travelers [3] - The port has upgraded its facilities, including 768 new waiting chairs and a public hot water supply point, enhancing the overall traveler experience [3] - Special services for vulnerable groups such as the elderly, children, and pregnant women are prioritized, with staff available to assist with luggage and navigation [3] Group 2: Activities and Engagement - Various engaging activities are organized at the port, such as a safety knowledge quiz and a calligraphy booth for writing Spring Festival couplets, creating a festive atmosphere [2] - On New Year's Eve, the port will host a New Year’s Eve vigil and a Spring Festival market, allowing travelers to experience the festive spirit even while on the move [4] - The port has established a dedicated rest area for elderly travelers and offers free shuttle services, integrating convenience with New Year blessings [4] Group 3: Technological Enhancements - The ticket purchasing process has been optimized, with the advance sale period for outbound tickets extended to 30 days and for inbound tickets to 15 days, along with comprehensive online purchasing options [3] - An AI smart customer service is available 24/7, allowing travelers to manage their travel arrangements conveniently from home [3]