Xin Lang Cai Jing·2026-02-04 08:13Core Viewpoint - A consumer reported multiple failures of the air conditioning compressor in a BYD Song L EV, leading to a request for a refund, which was complicated by the vehicle's mileage and warranty conditions [1][3][4]. Group 1: Consumer Experience - The consumer purchased the BYD Song L EV for approximately 208,000 yuan and initially experienced no issues until January 2025, when the air conditioning compressor began to malfunction [2]. - After the first repair, the compressor failed again in May 2025, and a friend who purchased the same model also faced similar issues, raising concerns about product quality [2][3]. - By December 2025, the compressor failed for a third time, resulting in additional damage to the air conditioning system and the high-voltage battery pack, necessitating further replacements [2][3]. Group 2: Dealership Response - The dealership claimed that the vehicle did not meet the conditions for a refund due to the mileage exceeding 80,000 kilometers, which is beyond the statutory warranty limit of 50,000 kilometers within two years [4]. - The dealership offered a compensation plan and a low-priced purchase option for a test drive vehicle, asserting that the consumer's vehicle did not have quality control issues [4][5]. - After negotiations, the consumer agreed to a refund of 134,000 yuan, deducting 90,000 yuan for usage fees, and successfully transferred ownership of a test drive vehicle for 149,000 yuan [4][5].