CarMax Named One of TIME's America's Most Iconic Companies

Core Insights - CarMax, Inc. has been recognized by TIME Magazine as one of America's Most Iconic Companies, celebrating its commitment to a transparent and customer-centric experience in the used car retail industry [1][3] Company Overview - CarMax is the largest retailer of used cars in the United States, with 255 stores nationwide and over 28,000 associates [6] - The company has been recognized for 21 consecutive years as one of the Fortune 100 Best Companies to Work For [6] Innovation and Customer Experience - CarMax transformed the car buying and selling process with its "no-haggle" pricing model, making it a straightforward and honest experience for customers [2][6] - Customers have the flexibility to shop online, in-store, or a combination of both, with options for express pickup or home delivery within a 60-mile radius of select stores [6][7] Recognition Criteria - The recognition by TIME and Statista was based on a multi-dimensional methodology that evaluated brand recognition, cultural influence, emotional connection, resilience, and "Americanness" [3][6] - The evaluation involved an independent survey of over 10,000 members of the U.S. general population conducted in the summer of 2025 [3] Customer Assurance - CarMax offers a 10-day Money Back Guarantee and a 30-day limited warranty with no mileage limitation and no deductible, providing peace of mind to customers [6][7] - The company allows customers to receive an online offer for their vehicle in two minutes or less, valid for seven days, and offers at-home pickup for sellers [8]