汲取传统文化智慧赋能基层调解工作

Core Viewpoint - The "He Lifang" mediation room in Jiujiang Economic and Technological Development Zone has successfully resolved over 200 civil and commercial disputes since its establishment, integrating cultural and institutional vitality into the construction of a law-based development zone [1] Group 1: Mediation Approach - The mediation approach emphasizes understanding the essence of disputes, aligning with Zhu Xi's philosophy of "investigating things to attain knowledge" [2] - A specific case involved a workplace injury where the mediation team clarified the core dispute regarding safety production responsibilities, leading to a reasonable compensation agreement and improved safety management [2] Group 2: Building Trust - The principle of "sincerity and integrity" is crucial for mediators to gain public trust, with the "He Lifang" room implementing a transparent supervision mechanism [3] - A notable case involved resolving a private lending dispute through multiple communications, ultimately achieving a high compliance rate of over 98% for mediation agreements [3] Group 3: Professional Team Development - The "He Lifang" mediation room has established a high-quality team through a "personal enhancement + team collaboration" model, providing training on legal policies, psychology, and communication skills [4] - An expert advisory group has been formed to provide authoritative guidance on complex disputes, contributing to the resolution of historical cases [4] - The mediation room operates with a "3+N" team model, collaborating with community service centers to address conflicts at the grassroots level [4]