‘These players matter’: BNY embraces role on small lenders’ AI journey

This story was originally published on Banking Dive. To receive daily news and insights, subscribe to our free daily Banking Dive newsletter. As artificial intelligence reshapes banking, small lenders know they can’t ignore the technology, said BNY’s head of community banking, Shofiur Razzaque. “There's skepticism around the controls: ‘How do I keep us safe?’ There’s no skepticism around, ‘We need to do this; otherwise, we’re in trouble,’” Razzaque said. Last September, the New York City-based bank laun ...