Core Viewpoint - The article discusses a dispute regarding the quality of gold jewelry sold by Chow Sang Sang, which has been resolved through third-party testing confirming the jewelry meets national standards [1][2][6]. Group 1: Consumer Complaint and Resolution - A consumer, Ms. Li from Guangdong Qingyuan, reported that her newly purchased gold pendant from Chow Sang Sang was scratched and showed white marks, leading her to question its gold content [3]. - The Qingyuan Market Supervision Administration accepted the complaint and organized mediation, resulting in the jewelry being sent for third-party testing [1]. - The testing conducted by the Zhuhai Quality Measurement Supervision and Testing Institute confirmed that the jewelry was pure gold, complying with the relevant national standards [1][2]. Group 2: Company Response - Chow Sang Sang acknowledged the consumer's concerns and conducted a review of the production batch's destructive testing report, which indicated that the quality met national standards [6][13]. - On February 3, the company sent the same batch of pendants for testing at the National Gemstone and Jewelry Testing Center (NGTC), which confirmed the gold content as 99.99% [6][13]. - The company expressed gratitude for public scrutiny and assured that they would cooperate fully with relevant authorities [6].
周生生争议挂坠,最新检测结果公布