新疆铁路预计春运期间发送旅客607万人次 同比增幅2.6%

Core Viewpoint - The Xinjiang Railway is set to enhance passenger services during the 2026 Spring Festival travel season, expecting to send 6.07 million passengers, a 2.6% increase year-on-year, while implementing ten new convenience measures to improve travel experiences [1]. Group 1: Passenger Volume and Service Enhancements - The Spring Festival travel period will last for 40 days, starting from February 2, 2026, with an expected passenger volume of 6.07 million, reflecting a 2.6% increase compared to the previous year [1]. - A total of 117 pairs of passenger trains are expected to operate during the Spring Festival, an increase of 21 pairs from 2025, including new direct trains from Urumqi to several major cities [1][2]. Group 2: Service Innovations - The railway department will implement upgrades to four pairs of outbound passenger trains, significantly reducing travel times by up to 5 hours and 48 minutes [2]. - A data-driven ticket supply strategy will be employed to dynamically adjust ticket availability based on real-time passenger demand, ensuring better service for both long and short-distance travelers [2]. - A limited-time free ticket refund policy will be introduced for online purchases made through the official 12306 platform, allowing passengers to cancel mistakenly purchased tickets within 30 minutes of payment [2][3]. Group 3: Additional Passenger Services - A dedicated phone booking service for elderly passengers will be launched to facilitate ticket purchases [3]. - Quiet carriages will be introduced on certain trains to enhance the travel environment [3]. - Free charging stations will be installed at train stations to support passengers' electronic devices [3]. - Additional waiting seats will be provided at major stations to improve passenger comfort [3]. - A "Light Travel" luggage service will be available, offering door-to-door luggage handling for travelers [4]. - An online appointment service for returning lost items will be implemented at several major stations [4].